Terms and Conditions

Last Updated: 2.08.2025

Welcome to ZalexoIndia.com.  By accessing or using this Website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use this Website.

1. Scope of Services

ZalexoIndia.com is a multi-category platform offering access to a wide range of services and products across the following modules:

• Restaurant

• Grocery

• Pharmacy

• Electronics

• Fashion

• Automobiles

• Jewellery

• Footwear

• Hardware

• Books & Stationery

• Toys and Games

We act as a marketplace connecting vendors/sellers with consumers. Product listings, offers, pricing, and delivery services are managed by respective vendors.

2. User Eligibility

• You must be at least 18 years old to use this Website.

• By using the site, you represent that you are legally competent and authorized to enter into a contract under Indian laws.

3. User Account

• Users must register an account to access certain features.

• You are responsible for maintaining the confidentiality of your account credentials.

• You agree to provide accurate, current, and complete information during registration.

4. Vendor Responsibility

• Vendors are solely responsible for the authenticity, legality, quality, and pricing of products/services listed.

• ZalexoIndia.com does not guarantee or warrant the accuracy of vendor claims or product descriptions.

• Vendors must adhere to applicable Indian laws, including food safety, drug control, and electronic trading laws as relevant.

5. Order, Payment & Delivery

• Orders once placed are subject to acceptance by the vendor.

• Payments may be processed via integrated payment gateways. We do not store card/payment details.

• Delivery timelines and logistics may vary based on the vendor and user location.

6. Returns, Refunds & Cancellations

• Each category may have its own return and refund policy depending on the product type (perishable, non-perishable, prescription, etc.).

• Users are encouraged to review individual vendor policies before purchase.

• ZalexoIndia.com may assist in dispute resolution but is not liable for vendor actions.

7. Prohibited Activities

You agree not to:

• Violate any applicable laws.

• Impersonate another person or entity.

• Post or share harmful, abusive, defamatory, or obscene content.

• Interfere with the Website's operation or security.

8. Intellectual Property

• All content on ZalexoIndia.com including logos, graphics, product images, and code is protected under copyright and trademark laws.

• Users and vendors may not reuse or replicate content without prior written consent.

9. Limitation of Liability

• ZalexoIndia.com acts as a facilitator and is not liable for any direct or indirect damages arising from:

  • Defective or misrepresented products

  • Delay in delivery

  • Unfulfilled orders

• Users agree to hold ZalexoIndia.com harmless from any vendor disputes or third-party claims.

10. Termination

• We reserve the right to suspend or terminate access to the platform without prior notice in case of violation of these Terms or any applicable law.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert City], India.

12. Changes to Terms

ZalexoIndia.com reserves the right to modify or update these Terms at any time. Users are advised to review this page periodically for changes.